Terms & Conditions

Welcome to Yaz Tours & Car Rental.

By booking a tour, airport transfer, or vehicle rental through our website, you agree to the following terms and conditions.
 

Bookings & Payments

All bookings are subject to availability. Payments made through our website are processed securely through our payment provider.
 

Cancellations & Refunds

Customers may cancel their booking up to 24 hours before the scheduled service for a full refund unless otherwise stated. Cancellations made less than 24 hours before the service may not be refundable.
 

Delays & Weather Conditions

Tours and transport services may be affected by weather or road conditions in Iceland. We reserve the right to modify or cancel services when necessary for safety reasons.
 

Customer Responsibilities

Customers are responsible for providing accurate booking information and arriving at the agreed pickup location on time.
 

Liability

Yaz Tours & Car Rental is not responsible for losses, delays, or additional expenses caused by weather conditions, natural events, traffic, or circumstances beyond our control.
 

Privacy Policy

At Yaz Tours & Car Rental, we respect your privacy and are committed to protecting your personal information.
 

Information We Collect

We may collect the following information when you make a booking or contact us:

• Name

• Email address

• Phone number

• Pickup/drop-off information

• Payment information

• Travel details provided during booking
   

How We Use Your Information

We use customer information to:

• Process bookings and payments

• Communicate regarding tours and transfers

• Provide customer support

• Improve our services

• Meet legal or tax obligations
   

Payment Security

Payments are processed securely through trusted third-party payment providers. We do not store full payment card information on our servers.
 

Information Sharing

We do not sell or rent customer information. Information may only be shared with payment providers or service partners when necessary to complete a booking.
 

Data Retention

Customer information is retained only as long as necessary for business, legal, or accounting purposes.
 

Your Rights

You may request access, correction, or deletion of your personal information by contacting us.
 

Contact Information

Yaz Tours, Operated by Yaz Bilar ehf. Kennitala 650221-1170
Email: info@yaztours.net
Phone: +354 6598627